Shipping policy

Return & Refund Policy

Effective Date: June 28, 2026

Thank you for shopping with Affirmagy! We're committed to getting your order to you as quickly and safely as possible.

Order Processing

Most orders are processed within 1–3 business days after they are placed.

Orders are processed Monday through Friday, excluding major holidays.

Please note that processing time is separate from shipping time.

During periods of high order volume, holidays, or product launches, processing times may be slightly longer. If significant delays occur, we'll do our best to keep you informed.

Shipping Rates & Delivery Options

Shipping costs are calculated at checkout based on your delivery address, package weight, and the shipping method you select. 

Available shipping options and estimated delivery times will be displayed during checkout.

Shipping Destinations

At this time, we ship within the United States only.

We hope to expand shipping to additional locations in the future.

Split Shipments

If your order contains multiple items, they may occasionally ship separately depending on product availability, warehouse logistics, or shipping efficiency.

If this occurs, you will not be charged additional shipping beyond the amount paid at checkout, and tracking information will be provided for each shipment when available.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email that includes tracking information whenever available.

Please allow up to 24 hours for tracking information to begin updating after your package has been accepted by the shipping carrier.

Shipping Delays

While we strive to meet estimated delivery timelines, shipping carriers occasionally experience delays due to weather, holidays, transportation issues, or other circumstances beyond our control.

Estimated delivery dates are not guaranteed.

Affirmagy is not responsible for carrier delays once a package has been transferred to the shipping carrier.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order. 

If an incorrect or incomplete address is provided, shipping delays, additional shipping charges, or returned packages may result.

If you notice an error after placing your order, please contact us immediately. We'll do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost or Missing Packages

If your tracking information indicates your package has been delivered, but you cannot locate it, we recommend:

  • Checking around your delivery location.

  • Asking household members or neighbors.

  • Contacting the shipping carrier directly.

If your package appears to have been lost in transit, please contact us. We'll work with you and the shipping carrier to help resolve the issue whenever possible.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging

We'll review the situation and work with you to provide an appropriate resolution.

Contact Information

If you have any questions about shipping or your order, please contact us:

Epic Life Unlimited, LLC
2618 San Miguel Dr #100
Newport Beach, CA 92660

Email: joy@epiclifeunlimited.com