Return & Refund Policy

Effective Date: June 28, 2026

We want you to love your Affirmagy purchase. If something isn't right, we're here to help. The guidelines below help us process returns fairly and efficiently while keeping things simple for everyone.

Return Eligibility

We accept returns of eligible physical products within 30 days of delivery.

To qualify for a return, items must:

• Be unused and in new condition

• Be returned in their original packaging

• Include all original contents and accessories (if applicable)

Unfortunately, we cannot accept returns for products that show signs of use, damage caused after delivery, or items returned outside the 30-day return window.

Return Exceptions

To ensure fairness for all customers, we reserve the right to refuse any return request that does not comply with this policy or that we reasonably believe to be abusive, fraudulent, or made in bad faith.

This provision is intended to protect both our customers and our business and will be applied only when reasonably necessary.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or incorrect:

• Gift cards

• Clearance or final sale items

• Personalized or custom-made products

• Any products specifically marked as non-returnable

Return Shipping

Unless we made an error with your order or your item arrived damaged or defective, customers are responsible for return shipping costs. 

We recommend using a shipping method that includes tracking, as we cannot guarantee receipt of returned packages.

Original shipping charges are non-refundable unless the return is the result of our error.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the issue

• Photos showing the product and any damage, if applicable

Once reviewed, we'll work with you to provide an appropriate solution, which may include a replacement, store credit, or refund.

Refunds

Once your return has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Please note that your financial institution may require additional time to process and post the refund after it has been issued.

Exchanges

If you'd like to exchange an item for another size, color, or product (when available), please contact us first.

Customers are responsible for shipping costs associated with exchanges unless the exchange is necessary due to our error or a defective product.

Lost Packages

If your tracking information indicates that your package has been delivered but you have not received it, we recommend first checking with household members, neighbors, or your local shipping carrier.

If your package appears to have been lost in transit, please contact us. We'll work with you and the shipping carrier to help resolve the issue whenever possible.

Order Changes & Cancellations

We process orders as quickly as possible.

If you need to modify or cancel an order, please contact us immediately. While we'll do our best to accommodate your request, we cannot guarantee changes once an order has entered processing or has shipped.

Contact Information

If you have any questions about returns, please contact us:

Epic Life Unlimited, LLC
2618 San Miguel Dr #100
Newport Beach, CA 92660

Email: joy@epiclifeunlimited.com